Frequently Asked Questions

You can make your reservation from our website (anadolujet.com), AnadoluJet mobile applications, call center 444 2538, THY sales offices or authorized travel agencies

You can start making your reservation by selecting the Online Ticket option on the Online Services menu in the AnadoluJet website.

You can buy your first flight and make ticketing at least 72 hours before and 355 days at most. Reservation times vary according to the ticket options.

It is not possible to enroll a waitlist for the flight via our website. However, you can enroll a waitlist registration by calling our THY sales offices or Call Center at 444 2 538.

Reservation waitlist order is automatically determined by the system according to the sorting, waitlist date, preferred fare and other criteria. Passengers enrolled in this order but not approved for booking must register themselves at the airport as a "field reserve" by contacting the check-in counter. Purchase of waitlisted passenger at the airport is automatically generated by the system based on the ticket type and reference time of check-in based on the field waitlist order.

If your flight is approved, you will be called by THY sales office through which you were waitlisted or AnadoluJet Call Center in order to be informed.

You will also be informed via text message and e-mail. You will be required to provide notice to our call center at 444 2 538 for confirmation.

When making a reservation on our website, a total of (adult + child) 7 reservations can be made on a booking record. When booking a flight, the number of infants may be equal to the number of adults.

By choosing 'Multi Flight' you can complete your reservation so that it will return to another point.

While specifying your reservation details, select a round trip as a travel type.

It means the flight is closed to online booking and online sales.

Unfortunately, we may not make a group reservation online. Please contact nearest THY sales offices for group reservations.

Reservations consisting of 10 or more passengers are handled as group reservations.

AnadoluJet offers the first six available flights as an alternative. However, you can also search for alternative flights by using the previous and next day buttons below the ground status screen.

Depending on whether or not there is an available seat at the discounted class, you can take advantage of it.
Different fare classes are created in our flights, depending on factors such as the length of stay in the destination, how long ago the ticket was purchased, and the ticket price applied for each class varies. The capacities allocated for the classes are determined according to the statistics. The capacity allocated for the class for which the ticket price is applied can be filled due to the high demand for that ticket; however, there are places in different classes with different prices.
No. seat selection is not possible during the online reservation?

If you do not have a credit card, you can buy your ticket online using EFT / Money Transfer, Internet Banking and 'Pay and Fly' options. You can also complete your online reservation without using a credit card at THY Sales Offices by choosing 'Reservation Only'.

Once you have selected EFT / TRANSFER options on the payment page, you can make by completing the defined steps.

Reservations that have not been paid at the time of online booking by selecting the Officer Ticketing option may change as they are valid at the place where the journey begins. In order to avoid the problem, please make payment and ticketing transactions by using Pay and Fly link on our web site

It is not obligatory that the credit card holder is one of the passengers on the reservation. However, if the credit card payment is deemed risky by the system, it will be necessary to present the owner of the credit card for transactions concerning the reservation and check-in.
 

If the transaction is considered to be at risk, you will be asked for a confirmation of the card issuance at the time of payment ("You will be asked to present your card before the flight. Do you confirm?"). If you confirm this warning, the cardholder will need to present the credit card and valid identification document (passport, ID card, driver's license or marriage certificate) before the flight (Turkish Airlines Sales Offices or check-in counter). It is also possible for the credit card holder to submit a credit card with a valid identification to any Turkish Airlines Sales Office before the flight. In addition, for any changes to the ticket, cancellation or refund request credit card will be required to submitted.
 

If you do not confirm this warning, your transaction will not be completed and you will be asked to use another credit card for the payment.

Card submission is not required for all other transactions for which a card submission warning has not been given at the time of payment and tickets purchased with 3D Secure approval.

The refund is based on the fare grade you bought. You can do your refunds on the channel from which you receive your ticket (Web Site, Call Center (444 2 538) or THY Sales Office).

No. Please call our Call Center at 444 2 538 for reservation changes

You can access the details of your reservation you made through our website, by clicking on 'My Reservations' in 'Online Transactions' and selecting 'View'.
Yes. You can also view reservations made by travel agencies on our website, as well as reservations made from mobile applications.
By choosing the Ticketing at the Office option you can get your ticket from the Pay and Fly link on our website or from our Call Center at 444 2 538 until a date the system will set.
On the Charges page, you will immediately find a link to the charge note below the charge details. By clicking on this link, you can view the charge notes describing the important points of the fares given to you.

You can cancel your online reservation by clicking 'Cancel' in the 'My Reservations' title in the Online Transactions section of our website.

You make a reservation through our website for a flight leaving minimum 72 hours before and maximum 355 days after your first flight, your reservation may differ according to the ticketing options. 

You can make online ticketing transactions on our website through Pay and Fly under Online Transactions title, or through our Call Center at 444 2 538 or Turkish Airlines sales offices.

In order to reduce the impact of no shows on airline travels and allow passengers to travel on preferred flights, reservations exceeding the seat capacity of the flights may be made. Seat supply may not be warranted, despite all efforts being made, in order to ensure the travel of the passengers with approved reservations.
In the context of an agreement, the flight of one or more carriers can be sold as if it were their own flight, using their flight code and number on their flights of the executing carrier.

According to the date and time you make a reservation, your reservation ticketing option is given according to the rules set by the system.

You can buy your ticket on our website www.anadolujet.com, AnadoluJet iPhone and Android applications, on our call center at 444 2538, THY Sales Offices or authorized sales agencies.

We accept all VISA, Euro / MasterCard and American Express cards on online ticket payments. In our call center, only VISA and Euro / MasterCard are accepted.

There is no open ticket on AnadoluJet applications. Use of tickets, change of reservation / track etc. right belongs only to the name on the ticket, and this right cannot be transferred at all.

The duration of the reservation tickets is 12 months from the first flight date on the ticket and the return period is 24 months from the first flight date. However, please contact your local THY Sales Offices for more detailed information, as some of the special fare tickets available at our flights may differ from the times mentioned above depending on the restrictions on fees for use and return.

You can get the return of the domestic within 30 days from the date the ticket was issued, and from AnadoluJet after 31 days. If the agency does not have a branch in the city you are applying for a return, you can also get your return from THY Sales Offices without waiting for the above mentioned 31 days.

It is a ticketing system that removes the use of paper tickets. All ticket information is stored electronically in the system and an "E-Ticket" with all flight information is given when the ticket purchase is complete. Reservation and payment continue same as the paper ticket process and you can check in at the check-in counter only with an ID with a picture on it (identity card, driver's license, passport, marriage certificate), whether or not the E-Ticket is given to you.

If you cannot find your ticket, you can learn the accuracy of information about your ticket by calling our call center at 444 2 538. The Call Center will ask you a number of security questions to find your ticket information.

There is no risk of losing or forgetting of the electronic ticket or getting it stolen. It ensures that all ticketing operations, from reservation to boarding and flight stages, are more practical, quick and trouble-free.

An official identity document (identity card, driver's license, passport or marriage certificate) must be presented.

Even in case of system malfunction, boarding pass can be generated by manually entering the system for passengers with electronic cranes.

The refund rules for paper tickets are also valid for electronic tickets. If you have lost your paper ticket for which you are requesting refund for, you must first call our Call Center at 444 2 538 to get your ticket information. You can then redeem your ticket via our website, call center or THY sales offices.

Electronic ticketing is available on all our flights.

You can buy electronic tickets through our website or mobile application until the 2 hours with up to 355 days before the first flight. You can pay your ticket fee with EFT-TRANSFER, Internet Banking or CREDIT CARD.

Your cancellation / refund request will be made for all passengers registered on the reservation.

Cancellation / refund for promotional tickets:

  • Domestic promotional class fees cannot be canceled or refunded before the flight and after the flight and track change cannot be done.
  • Cancellations and refunds after the first flight cannot be made via our website. For cancellation / refunds of the tickets, please contact a THY Sales Office in the country where your travel started with your credit card, ID card with a photo (passport, ID card or driver's license) and your travel plan.
  • Click here to see the details of the remuneration notes of your ticket.

Cancellation / refund for flexible class tickets:

  • In the case of reservation other than the domestic promotional class fees, if the ticket is canceled twelve hours before the flight departure time, ticket fee is charged as 60 TL. Cancellation / refund is not possible before less than twelve hours before the flight hour. Tickets refund cannot be made after the flight.
  • Cancellations and refunds after the first flight cannot be made via our website. For cancellation / refunds of the tickets, please contact a THY Sales Office in the country where your travel started with your credit card, ID card with a photo (passport, ID card or driver's license) and your travel plan.
  • For the cancellation process, click on "My Reservation" in Online Transactions. You can then cancel your reservation after clicking on Cancel and logging in on the LOGIN page with your booking and surname.
  • Click here to see the details of the remuneration notes of your ticket.

 Important notes about cancellation / refund:

  • In case of payments made via internet, refunds are only made to the credit cards used while purchasing the ticket.
  • If the expiration date of the credit card used for payment has passed or has been canceled;
    • If the cardholder uses another card belonging to the same bank, refund is made to the cardholder's account.
    • If the cardholder is not using the bank anymore, it may contact our sales offices with the official letter taken from the bank.
  • The Ticket Service Fee will not be refunded and the Ticket Service Fee will not be charged for the refunds.
  • Please contact THY Sales Offices located in Turkey for the cancellation and refund of the tickets you have made via Ticketing and Payment via Internet Banking. Ticket cancellation, refunds and changes will only be made from Turkish Airlines Sales Offices and refunds and cancellation / refunds will be made in accordance with the ticket fare rules.
  • In case of cancellation made via our website, a confirmation e-mail is sent to the passenger by AnadoluJet.
  • The cancellation / refund request will be made for all passengers registered in the reservation.

You can check-in through our website or via our mobile application for the tickets that you have purchased on our website. Check-in starts 24-hour before your flight and ends 60-minute before the flight.

You can view your e-ticket document, which is an invoice and contains your electronic ticket information, by entering your ticket information on the ‘Mali e-Bilet’ link under the Online Transactions title on our website or you can contact the nearest THY Sales Office (until after 7 days from the flight date).

You can purchase your electronic ticket through our Customer Representative by calling our Call Center number. The information of your electronic ticket you have purchased is sent by e-mail or SMS.

The cancellation, refund and amendment rules of the electronic tickets arranged through our Call Center are the same as the electronic ticket rules. You can get detailed information about ticket cancellation from 9th question.

You can check-in your AnadoluJet flight tickets via our website and mobile applications. Our passengers who do not check-in on the web or mobile application can check-in at our counters until 45 minutes of departure time. You will need to have your credit card through which you have made payment, photo ID card (passport, ID card or driver's license) for check-in at the airport.

On AnadoluJet flights, 40% and above disabled passengers will receive a 20% discount on flexible fare classes only. Our passengers who want to take advantage of the discount must present their disabled identity card or health board report issued by the Republic of Turkey Office of the Prime Ministry's Disability Administration proving they are 40% and above disabled or identity cards with a "disabled" mandate.

Disability discounts are not available for sale through our Website (anadoluJet.com), mobile applications or our call center. Disability discount can only be done through Turkish Airlines sales offices. For detailed information, please contact our Sales Offices.

The prices for the infant passenger who does not reach the age of 2 at the day of the travel are fixed 29TL for one way flights and fixed 39TL for connecting / transit flights.  They travel without a seat. At the time of ticket issuance, an official document showing the date of birth has to be submitted.

In our partnership flights; an infant passenger who has not celebrated the 8th day and 2nd birthday can only travel with the parent / authorized person. (Infants who have not finished the 7th day will not be admitted to the flight, even if they are with their parents.)

An adult may be accompanied maximum one infant per flight in accordance with the safety rules. If an adult has to travel with more than one infant, she has to buy a child ticket for the other baby.

No. Student passenger type is valid only for tickets that are purchased from Turkish Airlines Sales Offices and passengers who purchased discount tickets with student passenger type are required to submit documents related to the discount reasons. Detailed information on student discounts can be found on the Special Conditions page under the Terms and Conditions.

If you are between the ages of 13 and 25, you can benefit from our advantageous world of Jetgenç by joining Jetgenç, our first youth program among the world's airlines, which our young passengers can benefit from. On AnadoluJet flights, 20% discount is applied on ticket purchases to Jetgenç accounts except for taxes. Click to join Jetgenç.

In AnadoluJet flights we offer 10% discount for child passengers who are 2 years old but not 12 years old and all classes with seat fee except tax on flexible fare classes. You can benefit from child discount in all our sales channels (Web, Mobile, Call Center and THY Sales Offices). Child discounts are not applied in promotional fee classes.

10% discount on fare is applied to the military passengers, only on flights to Nicosia (Ercan), on flexible fare classes, excluding taxes. Military discounts are not applied in promotional fare classes. The military discount can be applied at THY Sales Offices.

Yes. Jetgenç members can travel at flexible rates with a 20% discount without tax. Jetgenç discount is only valid for tickets bought www.anadolujet.com. Click here to join Jetgenç.

Online Check-in is a service that allows all passengers who have received the ticket to check-in from any place with internet connection before their flight.

During the online check-in process, you must use your reservation number or ticket number for your AnadoluJet ticket.

Online Check-in procedures start 24 hours before the departure time of the plane and ends 60 minutes before departure.

All our passengers who have purchased the ticket can benefit from this service on all AnadoluJet flights.

Online check-in cannot be done for code-share flights that are not realized by AnadoluJet. Passengers whose flights start with AnadoluJet and continue with contracted airlines, can use our online check-in until the last airport they are leaving.

You can do online check-in through our website (anadolujet.com) or through our mobile applications. For detailed information on check-in, you can use the "Online Check-in Help" link.

During the online check-in process, passengers are not asked for baggage information. In order to deliver the baggage of our passengers, they must apply to the "Baggage Delivery" or "Online Check-in" banks at the airport. Our passengers with excess baggage must be present at the airport, taking into consideration the duration of their payment process.

Our passengers who have done online check-in can apply to check-in banks to pick up their boarding passes or to deliver their baggage at the airport. Check-in banks are closed for check-in before 60 minutes for international flights and 45 minutes for domestic flights. Please plan your arrival time at the airport by taking account of these as well as the time required for airport security scans.

Our passengers who have printed their boarding pass and who got their boarding pass through our mobile boarding pass can go directly to the flight gate through security check if they do not have their baggage. If the passengers have their baggage, this baggage must be delivered at the "Baggage Delivery" bank or at the "Online Check-in" counter. Our passengers may arrive at the flight gate after baggage delivery.

Online Check-in pages are designed so that you can check-in to the latest point of arrival. For this reason, your baggage will be connected to the counter considering the final destination. If you want to get your baggage at the waypoints of your flight, please notify the officer in charge at the counter.

Yes. Our passengers who start their journey with AnadoluJet and continue with contracted airlines can make online check-in to their last destination.

If you are registered in the same reservation, you can do. When you enter your reservation code (PNR) in the system, all the passengers in this PNR will be listed and you will be asked to select the passengers you wish to process. Check-in can be made for up to 8 passengers at a time, provided they are in the same PNR.

If you did not create your boarding pass, you can log in at the "Online check-in" page and change your seat at the "Seat Change" link.

Our passengers who have provided the boarding card online must present their identification documents to the officers at the flight gate.

Our passengers who bought online ticket and paid with credit cards should also have their credit cards ready in addition to their identification documents to be shown to the officials at the flight gate.

For all our domestic and international flights, you must be at the flight gate at least 15 minutes before the departure time of the flight. Please note that it may take 25 minutes to go to the gate at some terminals.

You can contact our call center on 444 2 538 to make changes to your ticket or to cancel your flight. Changes and cancellations without reservation can be made within the framework of the applicable fee rules.

You must contact our call center on 444 2 538 to make a new reservation or to cancel your flight. Changes and cancellations without reservation can be made within the framework of the applicable fee rules.

Our passengers with electronic ticket who check-in online can get their boarding pass (in ".pdf" format) in A4 size before going to the airport which is open to the online boarding service.

Click for the list of airports that are open to the online boarding card service.

  • Passengers who have an online boarding card do not have the option of changing seats.
  • Passengers who have lost their boarding card even though they printed it, may reprint their boarding pass or request it from the counters provided that the seat numbers are not changed.
  • Passengers without baggage can go directly to the flight gate with boarding passes that they printed.
  • Passengers with baggage can go to the flight gate after delivering their baggage to the counter (counter closing times are 60 minutes before scheduled flight time for international flights and 45 minutes before domestic flights.).
  • Passengers who go to the gate 15 minutes before the departure time of the plane will not be admitted to the plane according to the procedure even if the boarding cards are arranged on the internet.

Passengers sitting next to the "Emergency Exit" doors on our planes are expected to open emergency exit doors in unexpected situations and assist other cabin crew members in evacuating other passengers from these exits. For this reason, the seats on the emergency exit door cannot be preferred during Online check-in. These seats can only be purchased up to 48 hours before your flight, or they can be preferred at check-in counters at the airport.

  • Mentally and physically handicapped, elderly, overweight passengers should not sit the Emergency Exits seats.
  • Our system does not automatically accept passengers with children (2-12 years) and infants and guide dogs and pets.

It is a check-in application that allows our passengers to do their boarding transactions themselves through the airport kiosks.

Only passengers with electronic ticket can benefit from our self check-in service.

Click here to see the list of airports where self-check-in is available.

Self check-in kiosk devices are designed to be easy to use. The kiosks with touchscreens have a simple menu. You can place your Miles & Smiles card in the card reader to start the self check-in process, or you can enter the electronic ticket number or the reservation code (PNR) as a preference. Check-in is completed after the selection of the seat and the issuance of your boarding pass.

Self check-in starts 12 hours before departure time of the plane; it ends 45 minutes before on domestic routes and 60 minutes before the international routes.

Our passengers who printed their boarding pass can go directly to the flight gate, bypassing the security check, if they do not have their baggage.

If the passengers have their baggage, this baggage must be delivered at the "Baggage Delivery" counter. Passengers may arrive at the flight gate after baggage delivery.

If passengers are traveling without baggage and they have the return on the same day, they are allowed to make a "Return Check-in". "Through Check-in" is also provided for all domestic flights with or without baggage until the end of the flight.

You can self check-in for up to 8 people once, with the same booking code (PNR). If you have group reservations, you can self check-in for all the passengers in the group by dividing them into groups of 8.

For all our flights, you must be at the flight gate at least 15 minutes before the flight departure time. Please note that it may take 25 minutes to get to the gate at some terminals.

We recommend you to be at the airport 60 minutes before for the domestic flights and 90 minutes for international flights.

For domestic flights, you can get up to 45 minutes before the scheduled departure time of the flight and 60 minutes before the departure time for international flights.

Yes. Our passengers should have their identity card, driver's license or passport with them.

The free baggage allowance is 15 kg for adult passengers and 10 kg for infant passengers on domestic flights. On Cyprus flights, the right to carry baggage for our adult passengers is 20 kg.

Excess baggage fee is 8 TL per kilogram for one way flights and 10 TL per kilogram for transit flights.

Cabin baggage is the baggage carried in the passenger cabin free of charge under the supervision and responsibility of the passenger. On our flights, you can carry only one hand baggage. The dimensions of your hand baggage should be 23x40x55 cm and the maximum weight should be 8 kg.

Hazardous, piercing and sharp objects cannot be carried in your cabin baggage. (Pistols, knives, scissors, etc.). Otherwise they will be taken from you for security check. There should be labels inside and outside of your hand baggage, indicating your name and address. At check-in, show your baggage to be tagged. In case you do not have internet check-in or self check-in, you can get your cabin baggage tags from our boarding staff.

Untagged baggage will not be taken to the plane. Please visit our baggage rules (link will come) for more information.

You should apply for lost property office. Do not forget to store the "Baggage Problem Form" which will be given to you here. The status of your baggage can be tracked on the lost baggage tracking page on our website. You can call our call center at 444 2 538 or send an email to bat@thy.com for your baggage information.

2 years old is considered as upper age limit for infant passengers. (Including 0-24 months)

Infants under 2 years of age can travel on the lap.

Infants under 2 years of age can travel on the lap.

Infants are not accepted to AnadoluJet flights within the first 48 hours after birth. Infants in the 2-7-day range will be admitted to the flight if there is a doctor's report on the "there is no problem with the flight".

No. Infants who have not completed their second year can only travel with their families or legal representatives.

An adult can accompany at most one infant. There must be a separate companion for the second infant. In case of no companion, a child’s ticket must be purchased for the second baby and a cabin officer must be requested for accompanying. If you buy a child's ticket, it is obligatory to bring a car-type baby carriage.

No baby food is given on AnadoluJet flights.

No. Baby cars can be brought to the door of the plane; But only the car-type baby carriage is taken into the cabin. Movement of the porter is not subject to consolidation.

Passengers who are two years old but not 12 years old are accepted as passengers.

Yeah. Seating is required on board for children between 2-12 years old.

Children aged 7-11 who have celebrated their seventh birthday but have not celebrated their twelfth birthday may travel alone if their parents or legal representatives permit. Children between two and seven years of age cannot travel without accompanying person.

Yes. However, it must be done 48 hours before the scheduled departure time of the plane.

  • No reports are required for travel from pregnant passengers who have not completed the twenty-eighth week (seven months).
  • Passengers pregnant to one baby can travel with reports stating "there is no inconvenience in traveling by plane" from their doctors from the beginning of the 28th week until the end of the 35th week that. After thirty-six weeks and later, pregnant passengers are not allowed to travel even though there is the doctor's report.
  • Passengers pregnant to two or more babies can travel with a report on stating " there is no inconvenience in traveling by plane" from their doctors from the beginning of the 28th week until the end of the 31st week. After thirty-two weeks and later, pregnant passengers are not allowed to travel even though there is the doctor's report.
  • The date of the doctor's report cannot be older than seven days.
  • The name, surname, diploma number and signature of the doctor who prepared the report must be included on the report.
  • The language of the report should be Turkish or English.

If your pet's weight exceeds 6 kg (with cage / box) or the cage / box size is greater than 23x40x55 cm, your pet will be transported in the cargo area.

Yes. Our passengers can travel by themselves or their guide dogs. No reservation conditions are required for these dogs.

On request, escort service is provided for the passengers who need it (elderly, language problem, phobia, visually and hearing impaired, etc.) during check-in after the completion of check-in procedures, entering the plane and upon the arrival of the plane to the airport.

Yes, you should book at least 48 hours before your flight. You can make your reservations from our Call Center (444 2 538) or Sales Offices.

Passengers with stretchers cannot travel unaccompanied or without written permission from the doctor. The companion must be an adult and should be able to look after the passengers during flight. There is also no escorting flight attendant by our company. In order for the patient to fly, a report prepared in Turkish or English language will be required to indicate the type of the disease and that this disease will not interfere with the flight. Reports prepared outside these two languages will not be accepted unless approved by the notary public. The report date should not be earlier than 10 days. For further information, please contact our call center on 444 2 538 or contact your nearest THY Sales Office.

Yes. For further information, please contact our call center on 444 2 538 or contact your nearest THY Sales Office.

Ambulance service is provided from the terminal gate to the plane at the departure point (at the departure airport) and from the plane to the terminal gate at the arrival point (at the arrival airport).

Our passengers who require a wheelchair to buy tickets from our website are provided with 3 different types of wheelchair service depending on the condition of the passenger. You can request this service by clicking on the "Special Service Request" link on the passenger information page at the online ticket purchase stage. Also, at least 48 hours before your flight you can make a request by calling our Call Center at 444 2 538 or you can contact the nearest THY Sales Office.

Yes. But you have to make reservations before the flight. In our planes, passengers can only have cats, dogs, and small herring birds (chakra, budgerigar, canary) as pets. Live animals that are in poor health (restless, aggressive, etc.) in terms of health and appearance may not be accepted for transport.

Yes. You can move your pets at the rates shown below. Your pets are weighed together with the cage / box. The fees stated in the table consist of the cage / box and total weight of your pet.

WEIGHT FEE
Pet that can be carried in cabin 0 – 5.99 KG 70 TL
Pet that can be carried in cargo 6.00 – 15.99 KG 110 TL
Pet that can be carried in cargo 16.00 KG and more 170 TL

No. Smoking is prohibited on our airplanes.

When boarding pass is issued, you can notify the officer, or you can make your seat preference accordingly while choosing a seat online.

The airplane may toss due to the air conditions.

Our airplanes are parked depending on the availability of the ramps.

You need to make your request at reservation. Requests made at check-in point are subject to availability of the seats left in the aircraft.

Delays might be caused by late arrival of passengers from connecting flights, heavy traffic in the air, technical disturbances, operational or security reasons, passport and visa related transactions, sickness of one of the passengers, one of the passenger’s request to waive to fly, weather conditions at the arriving airport, parking slot problem or strike etc.

No. Blankets are only provided for use in the airplane.

You can keep your musical instrument with you on your flights. Your musical instrument is transported in the cargo area, if it is not in the cabin size. You need to purchase extra seats for your large-sized musical instruments that you want to carry in your cabin. You can consult to THY Sales Offices to purchase extra seats.

You can take the baby strollers with you on our flights. You need to submit your baby stroller to the officers in front of the door while boarding the plane.

For more information on transport charge  for camping and sports equipment, please click here.

No, wheelchairs are transported free of charge.

Travel with a dialysis machine is not allowed on AnadoluJet flights.

Infants in the incubators are not transported on AnadoluJet flights.

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