Our priority aim as AnadoluJet is to provide customer satisfaction by offering world class services in the aviation industry. In this direction, your information sharing has a vital importance for us.
Our Evaluation and Solution Process
- A record is created for every feedback given from you and a record number is shared with you at the same time.
- Our expert staff evaluate the feedback with a customer-oriented approach, in the framework of transparency, objectivity and confidentiality policies.
- Related departments is communicated in the needed situations and research process is completed.
- By contacting with you, you will be informed about the evaluation result and process will be completed within the framework of ‘customer satisfaction’.
- All your feedbacks are reported to guide us to increase our service quality.
- You can contact with our Customer Contact Center which offers 7 days 24 hours service in this process.
OUR CONTACT INFORMATION
|Feedback Form||Click here to access feedback form.|
|Phone||444 2 538 (444 A JET)
0 850 333 2 538
|Address||Kentpark İş Merkezi AnadoluJet Ofisleri Eskişehir Yolu 7. km. No: 164 Kat: 6 Çankaya/ANKARA|
You can also reach us by getting an internal cabin communication form from flight attendants while you are on-board.
Your feedbacks are valuable to us!