Baggage

Baggage

General Luggage Information

Which situations will cause your baggage not to be accepted?

Free Baggage Allowance

Our passengers are given a certain baggage allowance to be carried in the cargo area of the aircraft.
General information is given below and your free baggage right can vary according to the flight route. The minimum baggage allowance is stated below. Please check the information on your ticket for valid free baggage rights.


Flights
Free Baggage
Adult-Child Infants
Domestic Flights 15 kg 10 kg
Cyprus Flights 20 kg 10 kg

Cabin Baggage

Cabin Baggage (Hand Baggage), which is 55x40x23 cm in size and 8 kg in weight, is under the responsibility and supervision of each passenger and carried in the passenger cabin for free of charge.

Personal Items are the goods that the passenger is responsible for and carried in the passenger cabin for free of charge.

The cabin baggage is considered separately from the free baggage allowance.

Cabin Baggage Transportation

Passenger Type Number Maximum Weight Dimensions
Adult Passenger 1 8 kg 55x40x23 cm
Infants Passengers (0-2 ages) 1 8 kg 55x40x23 cm

Regardless of the flight class and card status, the items in the table below are referred to as "personal items" and are carried free of charge on condition that there are only one (1) piece.

Personal Items

Cabin Baggage Rules

Carrying Liquids in Cabin Baggage

All the materials such as liquids, gels, aerosols etc. which are carried in the cabin baggage are subject to some restrictions in accordance with the aviation regulations

Rules:

Exceptions:

Restricted Liquids:

Liquid Restrictions in Hand Baggage:

Transport of Liquid Items Purchased from Duty-Free Stores

Rejection of Cabin Luggage Transport

As Turkish Airlines, we reserve the right not to accept a cabin baggage under the following circumstances:

Damage Liability

If your cabin baggage is damaged due to the negligence of AnadoluJet, your damages will be covered according to the relevant rules. However, if there is no negligence of AnadoluJet in the incurrence of the damage, the responsibility of the damage belongs only to our passengers.

Excess Baggage and Sport Equipment

The allowance for carriage of Excess Baggage & Sport Equipment can be purchased from the AnadoluJet website or mobile application without going to the sales offices or the airport. You can access the excess baggage rules by clicking here.

Excess Baggage

In our flights, we provide services for passengers with excess baggage in addition to the free baggage allowance that we provide.

Excess baggage charges are 8 TL per kilogram for one way flights and 10 TL per kilogram for transit flights.

Flight Note for Ercan Arrival / Departure Flights:

The excess baggage fee for flights to and from Ercan is 2 TL/Kg for soldiers / students and 8 TL / Kg for adult / child / infant passengers.

Sports Equipment Baggage

You can take your sports and camp equipment which are specified in the table below with you by paying the transportation fees specified for your AnadoluJet flights.


SPORTS EQUIPMENT CHARGE TABLO

SPORTS EQUIPMENTS

PRICE

Golf Set

30 TRY

Ski Set

10 TRY

Snowboard

10 TRY

Surf Board

50 TRY

Camping Equipment

50 TRY

Diving Set

30 TRY

Parachute

50 TRY

Inflatable Boat

50 TRY

Hockey Equipment

50 TRY

Canoe, Rafting Equipment

50 TRY

Bicycle

50 TRY

Other sports equipment not specified

50 TRY

Transportation of Special Equipment

Please click on the headings below for detailed information about transporting the medical equipment, musical instruments or equipment for babies.

Health Equipment

Wheelchair:

Oxygen Tube:

Dialysis Machine:

Respirator:

Incubator:

Passenger on a Stretcher:

Musical instruments

If your musical instrument does not exceed the size of the cabin luggage (23x40x55 cm), you can carry your musical instrument as a cabin baggage with you.

If the size of your musical instrument exceeds the cabin dimensions (23x40x55 cm), you will need to purchase an extra seat so that it can be carried in the cabin. For this, the weight of the musical instrument should not exceed 75 kg and should be at most 50x50x67 cm. Larger musical instruments are carried in the cargo area.

Baby Car - Stroller etc.

Travel Bag Type Baby Carriage belonging to the passenger

Car type Baby Carriage

Stroller

Dangerous and Prohibited Items

1. Weapons and Firearms

All kinds of hot firearms, all kinds of shotguns and pumped rifles, imitations of firearms and similar items, air guns, all kinds of toy weapons, hidden and camouflaged weapons (lighters and pen weapons etc.), launch weapons, weapon parts (Excluding telescopic sights and sights), ball-throwing weapons (plastic and metal), signal pistols, catapults and slings, electric shockers, gun-like lighters, industrial bolts, nails and harpoons, bow and arrows, animal stunning equipment, paint Throwing weapons, mushroom guns and capsules.

2. Pointed / Sharp Pointed Weapons and Items

Diving equipment (diving knife), axes and types, arrows and darts, spears, hornets, harpoon, hooks, ice axes, rows, throwing stars, wedge, dagger, attack, snap and butterfly knives, sword, saber, kasutura, pointed and arrowed knife, Knife and razor blade, metal cutter, sewing needle, knife, multipurpose knife, nail scissors (larger than 6 cm), scissors (pointed and bigger than 6 cm) Corkscrews, mountaineering materials (crampons, cutters, hammers, ice axes, etc.), ski walking and climbing canes, rasp (greater than 6 cm), skewer, pointed umbrella, model knife, martial arts, All kinds of materials used in defense (long sticks, swords, telescopic coils, knuckles, knobs, knobs, knobs or chains, swollen canes etc.), ice skates, pen knives, hunting knives, all kinds of carpentry tools ), Medical cutting tools (scalpel, scalpel etc.), hypodermic needles (portable when it is proved to be medical), cordless screwdrivers and drills and tips, electric saw, tip 6 cm ' Den large all kinds of knives (including rotary knives and ceramic knives).

3. Explosives and Flammable Substances

Explosive and explosive systems (including their imitations), detonators and wicks, dynamite and real imitations, fireworks, hand bombs and real-like imitations, plastic explosives, mine gunpowder and other military explosives, ammunition and ammunition, flammable liquids , Spray lacquers, thinner and turpentine, gas and gas cylinders (excess oxygen, propane gas, butane gas, acetone), lighter fluids and gases, torch flaming lighters (only in the USA), gasoline, diesel, alcohol, ethanol, (Cologne etc.), smoke-emitting products (fog bombs etc.), alcoholic beverages (alcoholic beverages, etc.), simulated flammable materials, any unsafe match (matchable on all surfaces)

4. Sharp and non-pointed materials

All kinds of sticks (golf, cricket, baseball, hockey, lacrosse sticks), paddles (canoes etc.), handcuffs, all kinds of cues (billiards), skateboards, fishing equipment and fishing tackle, bludgeons and sticks (in accordance with the passenger profile, these kind of equipment may be allowed after being scanned), skis, tether, rope, steel rope, all kinds of surf boards.

5. Chemical Biological Nuclear (NBC) and Toxic Substances

Acids and liquid batteries, radioactive substances (except those used in health care), dry ice (more than 2 kg), sparkling substances, fire extinguishers, dog-repelling sprayers, poisons and pesticides (pesticides, rat poison, etc.) (VHFs that cause high fever such as mustard gas, sarin, anthrax, flower, cyanide, tularemia, botulism, Ebola, Marburg), crippling and biohazardous substances (microbial blood, bacteria and viruses) (Cesium and gases in the form of key chains), solvents, abrasives and detergents (irritants such as chlorine, bleach, saline etc.), pressurized gas cylinders, oxygen cylinders (chemical oxygen generators, diving tubes), heat-producing vehicles, all kinds of liquids (gel, toothpaste, lotion, solid / liquid mixtures, perfume, shaving Foams, aerosols, hair jellies, drinks, soups, syrups, etc.)if they do not exceed 100 ml in volume and not containing one liter of transparent, openable and closable plastic bag Items Prohibited to be Transported in Aircraft Hold Baggage

Detonators and wicks, all kinds of explosive and explosive systems, fireworks, signal flares, mines and military explosives, hand bombs, fireworks, high risk flammable and sparkler, smoky equipment, chemical biological nuclear (nbc) substances (Except for medical purposes).

Firearms Transportation Service

20 TRY carriage fee will be requested from domestic passengers (except passengers on the exemption list) who will carry registered firearm, weapon and/or ammunition on Turkish Airlines and AnadoluJet flights starting from March 1, 2018.

Within this context;

*Passengers can also make the payment on our sales offices. Passengers who will make payment on sales offices must go to counter for check-in transactions.

Passengers on the Exemption List:

Other Issues;

Baggage Delays

Please click on the topics below to get detailed information about the things you need to do about the baggage delays that may occasionally happen.

Please click here to report a luggage delay and to follow up your notification.

Lost Baggage

You must apply to the Lost and Found Items Office before leaving the arrival hall, with the following documentation, if your luggage did not arrive to the airport:

The "Lost Baggage Report (PIR)" will be issued here for your baggage and the baggage will be investigated via the World Tracer system, with over 2.200 member airports.
Your baggage will be delivered to you free of charge as soon as possible.

The investigation of lost baggage is under the responsibility of the Lost and Found Items Offices at the airport for the first five days. However, if the baggage is not available within the first five days, the file of the missing baggage will be sent to the Baggage Services Administration together with the following documents.

If the detailed investigations to be carried out here are also negative, the lost baggage file is evaluated for compensation.

Damage-Loss

You must apply to the Lost and Found Items Office with the following documents before leaving the arrival hall for the type of damage that will be immediately noticed at the moment of damage to the baggage (broken wheels or handles, tears, missing items, etc.)

Here a report of damaged baggage and / or missing items for your baggage will be issued
You must apply in person or in writing within 7 days of your travel date for unrecognized damage and lost items

Late Delivery

If you have received your baggage late, you can apply to AnadoluJet either personally or in writing, along with the documentation of the expense you have made until the delivery of your baggage. You have to do your application within 21 days from the date of receipt of the baggage.

Contact

Click here to contact us regarding baggage problems.

Airports with Customs Control and Duty Free Airports

Airports with Customs Control Airports Without Customs Control
Airports with Customs Control Airports Without Customs Control
Adana (ADA) Adıyaman (ADF)
Antalya (AYT) Ağrı (AJI)
Ankara (ESB) Eskişehir (AOE)
Bodrum (BJV) Batman (BAL)
Dalaman (DLM) Bursa (YEI)
Denizli (DNZ)) Bingöl (BGG)
Diyarbakır (DIY) Çanakkale (CKZ)
Elazığ (EZS) Edremit (EDO)
Erzurum (ERZ) Iğdır (IGD)
Gaziantep (GZT) Van (VAN)
Hatay (HTY) Adıyaman (ADF)
İstanbul (IST) Kahramanmaraş (KCM)
İzmir (ADB) Sivas (VAS)
Kayseri (ASR) Şanlıurfa (GNY)
Konya (KYA) Hatay (HTY)
Malatya (MLX) Hopa (XHQ)
Nevşehir (NAV) Eskişehir(ESK)
Samsun (SZF) Isparta (ISE)
Sabiha Gökçen (SAW) Kocaeli (KCO)
Şanlıurfa (GNY) Kahramanmaraş (KCM)
Sivas (VAS) Kars (KSY)
Trabzon (TZX) Kastamonu (KFS)
Erzincan (ERC) Mardin (MQM)
Alanya (GZP) Muş (MSR)
Kütahya (KZR) Merzifon (MZH)
Sinop (SIC)
Siirt (SXZ)
Şırnak (NKT)
Tekirdağ/Çorlu (TEQ)
Tokat (TJK)
Uşak (USQ)
Van (VAN)
Hopa (XHQ)
Ordu/Giresun (OGU)

For the Passengers who will come from abroad and continue their domestic flights with a transit flight; If the final destination is a city with customs control, it is necessary to go to the domestic terminal at the first entry point to Turkey by completing passport transactions but without getting their baggage.

Example: Nicosia / Ankara / Istanbul

For the passengers who will come from abroad and continue their domestic flights with transit flight; If the final destination is a duty-free city, they will take their baggage after completing their passport transaction at the first entry point to Turkey.

* Passengers, the first entry point to Turkey is ANKARA after leaving their baggage to the domestic transfer desk,

Example: Nicosia / Ankara / Kars

NOTE:

1. This rule applies if all flights are actualized through AnadoluJet flights.
2. Passengers who do not have a boarding pass for continuing flights should go to the check-in counter on the domestic routes.

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