Additional Rights Granted to Our Passengers for International Flights Due to Coronavirus

Additional Rights Granted to Our Passengers for International Flights Due to Coronavirus


13.03.2020 Additional Rights Granted to Our Passengers for International Flights Due to Coronavirus

! The General Directorate of Food and Control of the Ministry of Agriculture and Forestry has announced that, within the scope of coronavirus (Covid-19) measures, "Entry into Turkey of exotic animals and invertebrates, amphibians, dogs, cats, ferrets, ornamental fish, reptiles, rodents, domestic rabbits and all birds from all countries and for any purpose, accompanied by passengers or transported by cargo, is suspended.”

In compliance with this directive, our rules for transporting pets on our aircraft have been amended until further notice.

Dear Passengers,

We offer zero fee ticket change or change to open ticket rights for international flight tickets.

Additional rights have been granted to passengers for the international flights before the date of 31 December 2020, with a condition if the booking was made not later than 20 March 2020.

For the international flights to be operated until 31 December (31 December is included), if passengers who have made bookings not later than 20 March 2020 have a change request on travel plan;

If passengers’ travel has been rescheduled,

If passengers have not yet planned their trip,

Concerning cancellation/refund:

Other terms and conditions

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