Additional Rights Granted Due to Cancellation of Departure/Arrival from Sabiha Gökçen Flights on February 05-09
Passengers who are booked on Turkish Airlines and AnadoluJet flights from/to Sabiha Gokcen Airport between the dates of February 05-09, 2023 (included); provided that the following procedures are performed until February 24, 2023 (included) for the tickets issued on or before February 08, 2023; are entitled to:
1. Change requests:
a. Change of date: A right to change date without charge and penalty as long as the requested date of flight is no later than 09 March 2023 (included).
b. Change of travel zone: A right to change date without charge and penalty as long as the requested date of flight is no later than 09 March 2023 (included) provided that the new flight is in the same travel zone. For example, if your ticket was for a flight from İstanbul to Paris, you can change it to an İstanbul – Amsterdam flight but you cannot change your İstanbul – Paris flight ticket to an İstanbul – New York flight ticket.
c. Ticket changes can be conducted through our website and mobile applications and this link.
2. Refund requests:
a. Unused tickets can be refunded.
b. For partially used tickets (tickets for travel not yet completed) only the unused segment of the ticket can be refunded.
c. Ticket refunds
- Refunds can be conducted through the sales channel from which you purchased your ticket (Mobile application, website, call center, sales offices, or agencies).
- By clicking on this link, you can perform the transaction for refunds for tickets purchased through mobile apps, website or call center.
These rules apply solely to flights operated by Turkish Airlines and AnadoluJet.
Thank you for your understanding.