Our Exit Seat Sales Are Started!

Our Exit Seat Sales Are Started!

Dear Passengers,

From now on, you can purchase exit seat which has more legroom before your flight.

Choose your seat now and prepare yourself for a pleasant flight.

Seat Selection

• Chargeable seat selection is available on all AnadoluJet flights and is not available on codeshare flights.
• Passengers can purchase chargeable seat selection after ticketing.
• Chargeable seats including emergency row seats can be purchased between 100 days before the flight and until 48 hours before the flight, within 48 hours to the flight seats can be selected on airport only.
• Chargeable seat selection for group passengers (bookings containing more than 9 passengers) is only available where the reservation has been made directly with Turkish Airlines Reservation Systems.
• After seat selection, check-in must be done before the flight.
• Number of  available seats can vary depending on demand or  time of request or aircraft type.

Changes to Seats

• Due to safety, security or operational reasons, it cannot be guaranteed that the selected seat is reserved even after boarding the aircraft. AnadoluJet provides appropriate alternatives in such situations.
• In case of seat change involuntarily, despite of alternative offers, if there is still unsatisfactory situation, passengers are eligible to apply for chargeable seat selection fee to be refunded.
• Passengers who purchase chargeable seat selection can use this right only on the related flight and this right can not be transferred to another passenger or or anotherflight .

Emergency Exit Row Seats

• Emergency exit row seats are located either next to or just behind the emergency exit door.
• In case of unlikely event of an evacuation, passenger who is travelling on emergency exit row seat is expected to assist in the opening of the emergency exit door. For this reason, the passenger must be an able bodied person (18 years and over), healty and able to understand written or verbal instructions given in Turkish or English. The passenger must be willing, as well as able to assist in the case of an emergency evacuation. Passengers sitting on emergency exit row seats should submit the conditions when requested.
• AnadoluJet has full authority to determine whether passenger meets the requirements to sit on emergency exit row seats. Passengers who do not meet the requirements will transfer to an alternative seat. The amount paid for emergency exit row seat selection will not be refunded.
• Passengers traveling with infants are not allowed to sit on emergency exit row seats.
• Passengers whose mobility partially or totally restricted are not allowed to sit on emergency exit row seats.
• Overweight passengers who demand second seat belt are not allowed to sit on emergency exit row seats.
• People who subject to judicial or administrative proceedings and their companions are not allowed to sit on emergency exit row seats.

Refunds

• AnadoluJet has full authority to determine whether passenger meets the requirements to sit on emergency exit row seats. Passengers who do not meet the requirements will transfer to an alternative seat. The amount paid for emergency exit row seat selection will not be refunded.
• Chargeable seat selection fee will not be refunded if passenger change or cancel the flight or the reservation voluntarily.
• If passenger changes the seat to one of a lower or higher price, the new price will be paid by passenger and the previous chargeable seat selection fee will not be refunded.
• In case of seat change involuntarily before the flight, despite of alternative offers, if there is still unsatisfactory situation, passengers are eligible to apply for chargeable seat selection fee to be refunded via Turkis Airlines Sales Offices or call center.
• In case of seat change involuntarily on board, despite of alternative offers, if there is still unsatisfactory situation, passengers are eligible to apply for chargeable seat selection fee to be refunded.
• In case of situations mentioned above, passengers are eligible to apply for chargeable seat selection fee to be refunded within 1 year after the flight.